ZAYNÉ

Privacy Policy

Last updated: 2 August 2025

At ZAYNÉ, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details

  • Payment information (only if needed for processing — we do not store bank card details)

2. How We Use Your Information

We use your information to:

  • Process and deliver your order

  • Send you order confirmations and updates

  • Respond to your questions or support requests

  • Improve your shopping experience on our website

3. Payment Methods & Security

Currently, ZAYNÉ accepts the following payment methods:

A. Bank Transfer (Bank Alfalah)

When you select this option at checkout, you will receive our Bank Alfalah account details. You are required to transfer the amount manually. We do not collect or store your bank login details. Please email us your payment receipt at zaynecare@gmail.com for order confirmation.

B. Cash on Delivery (COD)

You can choose to pay in cash when your order is delivered. This option is currently available for selected cities within Pakistan.

All personal data shared during payment (like name, phone, and delivery address) is kept strictly confidential.

4. Email Communication

We may send you order confirmations, receipts, or important updates related to your order via email. You will not receive marketing emails unless you choose to subscribe.

5. Sharing Your Information

We do not sell, rent, or share your personal information with any third-party company, except as required to:

  • Fulfill your order (e.g., courier/shipping company)

  • Comply with legal obligations

6. Data Security

We implement basic security measures to protect your data. However, no online platform is 100% secure. Please be cautious when sharing sensitive details.

7. Cookies

We may use cookies to enhance your experience on our site. These are small files stored on your browser and do not contain personal data.

8. Your Rights

You have the right to:

  • Access your stored personal data

  • Request correction or deletion

  • Withdraw consent at any time

To do so, please email us at zaynecare@gmail.com.

9. Contact Us

If you have any questions about this Privacy Policy or your data, contact us:

Email: zaynecare@gmail.com
Phone: +92 329 2329244